Enhancing Student Experience through Comprehensive Support Services at Victoria World Academy

At Victoria World Academy, we are committed to providing exceptional student support services that prioritize the well-being, success, and overall development of our students. Through our comprehensive range of services, we create a nurturing and inclusive learning environment where each student can thrive and achieve their academic and personal goals.

 Ensuring Student Well-being and Health

At Victoria World Academy, we prioritize the well-being and health of our students. To ensure their safety and peace of mind, we offer comprehensive medical insurance coverage. All our students are provided with compulsory medical insurance that includes a minimum coverage of S$30,000.00 per student annually. This coverage extends to access to at least B2 ward in government and restructured hospitals, ensuring that students receive the necessary medical care when needed. Furthermore, our insurance coverage offers 24/7 support in Singapore and overseas during school-related activities, providing students with the assurance and protection they deserve.

Guiding Students towards Success

We understand that a smooth transition into academic life is crucial for students’ success. To facilitate this, we have designed an orientation program specifically tailored for newly-enrolled students. During this program, students are introduced to Victoria World Academy and its values, ensuring they feel connected and aligned with our institution. We provide detailed explanations of the student contract and Fee Protection Scheme (FPS), ensuring transparency and building trust. Additionally, students become familiar with important policies, regulations, and procedures, equipping them with the necessary knowledge to navigate their academic journey. We also outline the feedback and grievance process, encouraging open communication and addressing any concerns promptly. Lastly, students receive essential information related to their courses, enabling them to make informed decisions and set clear academic goals.

Additional student support services

At Victoria World Academy, we go beyond the essentials to provide additional support services that enhance the student experience. We offer assistance with accommodation options for international students, ensuring they have comfortable and suitable living arrangements during their studies. For students under the age of 18, we collaborate closely with parents or guardians to ensure their well-being and academic progress. We guide our students towards higher education opportunities, providing them with comprehensive guidance and support. Our dedicated team assists students with registration for external examinations, streamlining the process and maximizing their chances of success. We also offer an airport arrival pick-up service for first-time arrivals, ensuring a smooth transition to their new environment. Additionally, we facilitate medical check-ups, emphasizing the importance of students’ health and well-being. For those in need, financial assistance schemes are available to support their educational journey.


At Victoria World Academy, our commitment to student support services is unwavering. We strive to create an environment where students feel supported, empowered, and inspired to achieve their full potential. From ensuring their well-being and health to guiding them towards success, we are dedicated to providing comprehensive support services that enrich the student experience. Join us at Victoria World Academy and embark on a transformative educational journey supported by our exceptional student support services.